Our Services
We are your premier virtual solution in strengthening customer communications and satisfaction, while improving your department's organization and flow.
Inbound Call Center
Highly trained Agents
Customized script creation
Accept Service Reservation calls
Schedule incoming Appointments in Service DMS
Confirm and Update customer contact information
Toll-Free Forwarding Numbers available
Outbound Call Center
Highly trained Agents
Customized script creation
Recall Notifications, Special Order Parts and more!
Document all comments and provide real-time feedback to Dealership
Schedule Appointments immediately into Service DMS
Confirm and Update customer contact information
CSI Follow-Up (Full Service)
Contact Customers immediately
Document all comments and provide real-time Feedback to Dealership
Dealership to return any resolved alerts
Confirm Complete Satisfaction Survey
Go over any Surveys within manufacturer's guidelines
Promote Online Reviews