Our Services

We are your premier virtual solution in strengthening customer communications and satisfaction, while improving your department's organization and flow.

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Inbound Call Center

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Highly trained Agents

Customized script creation

Accept Service Reservation calls

Schedule incoming Appointments in Service DMS

Confirm and Update customer contact information

Toll-Free Forwarding Numbers available

Outbound Call Center

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Highly trained Agents

Customized script creation

Recall Notifications, Special Order Parts and more!

Document all comments and provide real-time feedback to Dealership

Schedule Appointments immediately into Service DMS

Confirm and Update customer contact information

CSI Follow-Up (Full Service)

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Contact Customers immediately

Document all comments and provide real-time Feedback to Dealership

Dealership to return any resolved alerts

Confirm Complete Satisfaction Survey

Go over any Surveys within manufacturer's guidelines

Promote Online Reviews